Legal Pages

Rental Terms and Conditions Inphase, Inc. Equipment Rental Terms and Conditions This Agreement (“Agreement”) is made as by and between Inphase, Inc., a California Corporation (“Inphase, Inc.”) and the Lessee. Lessee hereby leases the Equipment from Inphase, Inc. on the Terms and Conditions set forth in the invoice and/or Quote (the “Invoice” or “Quote”) which accompanies this Agreement. The term of this Agreement shall commence as of the Effective Date and expire on the date on which all obligations of the parties have been fulfilled (“Term”), unless sooner terminated in accordance with the terms and conditions of this Agreement:   1. Term Of Agreement The term of the rental of the Equipment (the “Term”) is from the date specified in the Invoice as the date of rental and continues until the applicable of the following: 1a. In the case where the Equipment is returned to Inphase, Inc. (at such location designated by Inphase, Inc.) during normal business hours and there is no Applicable Equipment, on the later of (i) the date of the return of the Equipment or (ii) the payment in full of all amounts due to Inphase, Inc. from Lessee. In the case where the Equipment is returned to Inphase, Inc. (at such location designated by Inphase, Inc.) and there is Applicable Equipment, on the later of (i) the date on which all of the terms set forth regarding the repair or replacement of the Applicable Equipment are fully satisfied or (ii) the date on which the payment in full of all amounts due to Inphase, Inc. from Lessee occurs. 1b. In the case where the Equipment is lost, stolen, destroyed or otherwise disappears, the later of (i) the date on which all the terms set forth regarding the Equipment are fully satisfied or (ii) the date on which the payment in full of all amounts due to Inphase, Inc. from Lessee occurs.   Applicable Equipment. As used herein, the term “Applicable Equipment” means any Equipment which is not properly operating, including any Equipment which has been damaged regardless of the extent of such damage or the cause of such damage. The final determination as to whether any item of Equipment constitutes Applicable Equipment shall be made in the sole discretion of Inphase, Inc. based upon the inspection of the Equipment by Inphase, Inc., provided that at any time Lessee may (at Lessee’s sole cost and expense) return the Equipment to Inphase, Inc. together with a notice given to Inphase, Inc. in good faith which states that the Equipment being returned is not properly operating or is damaged. If at any time there is Applicable Equipment, then the following shall apply: Lessee shall, at Lessee’s sole cost and expense, return the Applicable Equipment to Inphase, Inc. Inphase, Inc. shall determine the cause of the problem regarding such Applicable Equipment, which determination shall be binding and conclusive upon Lessee. If (i) Inphase, Inc. determines that the problem with the Applicable Equipment was not caused by Lessee and (ii) the return of the Applicable Equipment is not in connection with the end of the Term, then Inphase, Inc. shall make a reasonable effort to promptly repair or replace the Applicable Equipment and subsequently deliver such repaired or replaced. Equipment to Lessee at Lessee’s expense (unless Lessee notifies Inphase, Inc. that such Applicable Equipment is no longer a part of the Equipment which Lessee desires to lease, in which case Inphase, Inc. shall have no obligation to repair or replace the Applicable Equipment). If (i) Inphase, Inc. determines that the problem with the Applicable Equipment was caused by the actions or omissions of Lessee and (ii) the return of the Applicable Equipment is not in connection with the end of the Term, then (a) Inphase, Inc. shall make a reasonable effort to promptly repair or replace the Applicable Equipment and (b) Lessee shall be responsible for the cost of replacing the Applicable Equipment (or the closest comparably equipped model), at current retail prices less any discounts available, without deduction for depreciation, plus transportation, tax and setup charges attendant to the replacement equipment (which replacement equipment shall thereafter be included within the term “Equipment” as used herein). Lessee acknowledges that the prompt repair or replacement of the Applicable Equipment may not be possible and releases Inphase, Inc. from any and all liability associated with the Applicable Equipment. If (i) Inphase, Inc. determines that the problem with the Applicable Equipment was caused by the actions or omissions of Lessee and (ii) the return of the Applicable Equipment is in connection with the end of the Term, then Lessee will be responsible for the cost of replacing the Applicable Equipment (or the closest comparably equipped model), at current retail prices less any discounts available, without deduction for depreciation, plus transportation, tax and setup charges attendant to the replacement equipment (which replacement equipment shall thereafter be included within the term “Equipment” as used herein). If (i) Inphase, Inc. determines that the problem with the Applicable Equipment was not caused by Lessee and (ii) the return of the Applicable Equipment is in connection with the end of the Term, then Lessee shall not be responsible for the cost of replacing the Applicable Equipment, provided that nothing contained herein shall mean or be construed to mean that Lessee is entitled (a) to any refund of any amount previously paid by Lessee to Inphase, Inc. or (ii) to any reduction of any amount which remains payable by Lessee to Inphase, Inc. All such costs and charges payable by Lessee shall be charged to Lessee’s credit card.   2. Crew / Labor. To the extent Inphase, Inc. Crew (“Crew”, “Labor” and/or “Personnel”) is contracted per the Agreement with Lessee, including specific personnel identified for the Event, Inphase, Inc. retains the right to substitute any Crew member provided that the replacement possesses qualifications appropriate for the assigned task. Lessee agrees to arrange and pay for all travel expenses for the Crew during the Term, including airfare, airline fees, accommodations,

Warranty Inphase Inc. warrants our products to meet performance criteria outlined in product specifications and to be free from manufacturing defects in material and workmanship for the stated warranty period, subject to the terms and conditions provided in this Limited Warranty (“Warranty”). The product specifications and applicable warranty periods for each of our products are specified on the corresponding product page at www.getinphase.com. Many products offered by Inphase Inc. are covered by an independent manufacturer’s warranty for which you may find remedy. This Warranty is valid and applies only when Inphase Inc. products are properly utilized for their intended purpose as provided in the product specifications and are properly wired and installed in accordance with the product specifications, product installation instructions, all applicable building codes, the latest National Electrical Code (NEC) and all applicable UL safety standards. This Warranty applies only to the original installation of our products by the original purchaser and cannot be transferred. The warranty period begins on the date of original shipment. If a product is replaced or repaired under this Warranty, the period does not start over. Instead, the warranty period for the replacement product will maintain the warranty period of the original product. Please refer to the product specifications at www.getinphase.com for the warranty period applicable to each product. Where a period is not stated, the warranty period is one (1) year. Inphase Inc. makes absolutely no warranties other than those set forth in this Warranty, and this Warranty is provided in lieu of all other warranties, express or implied, including, but not limited to any warranties of merchantability, infringement, or fitness for a particular purpose, except as expressly required under applicable law. Inphase Inc. shall not be liable for any incidental or consequential damages in connection with or arising out of the use of our products or for any other indirect damages, including, but not limited to, lost or anticipated revenues or profits, loss of property, damage to property, personal injury, injury to reputation and/or loss of customers. Our sole liability with respect to defects, at our sole option, is for replacement, repair or refund of the defective product. The LED lighting industry is a quickly evolving business and we are always improving our products as technology advances. In the event that a product, or any of its parts or components, has changed or been updated, Inphase Inc. reserves the right to repair with new components, or replace with a similar/comparable item in our sole discretion. Any refund will not exceed the original cost paid by the purchaser for the defective product. Inphase Inc.’s liability shall be strictly limited to the total amounts paid for the defective products to Inphase Inc. by the original purchaser. Every lighting technology has some amount of gradual light degradation (output and/or color) over the life of the product, which is to be expected. Inphase Inc. utilizes advanced design and manufacturing techniques to minimize this degradation, but some level of light degradation or a slight color shift is a normal part of the life span of any light source. In the event Inphase Inc. replaces a product under this Warranty, we can’t guarantee that the color or light output of the new product will exactly match previously purchased and/or existing installed product, and we can’t be held responsible for this. No person, partner, reseller, employee (including but not limited to salespeople, customer service representatives, and engineering staff), architect, designer, electrician, retailer or installer is authorized to make any other warranties, express or implied, relating to Inphase Inc.’s products. This Warranty cannot be modified without the express written approval of the Inphase Inc.’s President or CEO. Our Warranty does not apply to any of the following situations: Products that have been physically damaged or which have been subjected to abuse, mishandling, misapplication, or misuse; • Products that have been damaged due to improper installation, configuration, design and/or layout; • Products that have been opened, disassembled or tampered with; • Products that have been used in inappropriate environmental conditions (temperature, humidity, moisture, etc.) or locations outside the normal specified range; • Products that have been used in connection with any power supplies, drivers, components, devices or systems other than those explicitly approved as compatible with our products and listed on our website: www.Inphase Inc.; • Products that have been damaged due to electrical power surges and/or spikes; • Products that have been damaged by lightning, high winds, hail, flooding, tornado, fire or other acts of God; • Products that have been used in any manner, or for any purpose, that is inconsistent with our product specifications, as listed on www.Inphase Inc.; • Products that have been modified, altered or repaired by the customer or installer. These products maintain their applicable certification (either UL, CE or ETL) after connector plugs have been trimmed as long as the products have been properly installed in accordance with national and local electrical codes. We reserve the right to examine and photograph the installation site and examine and test all products under claim of warranty to evaluate the root cause of the products failure and to consider whether the product was properly configured, wired, designed, installed and used; and to ultimately decide whether the product is covered under this Warranty. If we determine, at our sole discretion, that the claim is within the terms and conditions of this Warranty, Inphase Inc. will, at our sole discretion, either repair the product, provide a replacement product, or remit a cash or credit refund. Inphase Inc. is not responsible for any other expenses resulting from a warranty claim, such as shipping, labor or other costs or expenses to remove, repair or install any defective, repaired or replaced product. Inphase Inc. holds ourselves accountable and we stand behind our work when products are used properly and according to the product specifications. By purchasing our products, you agree and acknowledge that lighting design, installation, and configuration is complex, and what may be perceived as minor factors can have substantial

Shipping Shipping Options & Delivery Costs We offer shipping options from multiple domestic and international carriers – you will be asked to select a shipping method at checkout. Shipping rates are subject to change at any time according to carrier rates.   Order Processing Time All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.   Delivery Address & P.O. Boxes Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.   International Orders Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.   Tracking Your Order Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.   Returns, Refunds, and Exchanges We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes. If you have any questions, please contact our customer service team at sales@getinphase.com.

Accessibility Inphase Inc. Digital Accessibility Statement Our Policy & Commitment At Inphase Inc., we are committed to accessibility, diversity, and inclusion. As part of that commitment, we are making efforts to ensure that Inphase Inc.’s digital assets are accessible to all individuals, regardless of ability. In doing so, Inphase Inc. has a goal to comply with applicable accessibility standards included in the W3C’s WCAG 2.1 guidelines and regulations, including the Americans with Disabilities Act (ADA).   Digital Accessibility Statement We are working to ensure our websites and online services are accessible for all, and are committed to following the W3C Web Content Accessibility Guidelines. We are also firmly dedicated to complying with regulations such as the Americans with Disabilities Act (ADA) and other applicable web accessibility laws. Inphase Inc. continues to develop our digital accessibility program and capabilities so that we are designing, developing, and testing our websites and online services for conformance to accessibility standards.   Contact We want to hear from you. If you would like further information about inphase Inc.’s accessibility efforts, have other accessibility questions or feedback, or encounter accessibility barriers on our digital assets, please contact: info@getinphase.com Last updated: 2025-09-16

Inphase Inc. Return & Refund Policy We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.   Eligibility for Refunds and Exchanges Your item must be unused and in the same condition that you received it. The item must be in the original packaging. To complete your return, we require a receipt or proof of purchase. Only regular priced items may be refunded, sale items cannot be refunded.   Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at returns@getinphase.com and send your item to: Inphase Inc. 27811 Avenue Hopkins, Ste. 2 Valencia, CA 91355   Partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.   Late or missing refunds If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund yet, please contact us at (email and or phone number)   Shipping Return Items Please send products back to the following address: Inphase Inc. 27811 Avenue Hopkins, Ste. 2 Valencia, CA 91355 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Inphase Inc. cannot guarantee that we will receive your returned item.

Terms and Conditions These Terms of Sale and Use (“Terms”) and the related policies, including our Privacy Policy, Shipping Policy, and Returns Policy which are incorporated herein by reference, govern your purchase of products from www.getinphase.com and the use of this Website. By ordering from Inphase Inc.’s website or by other means or by using the site, you acknowledge that you have read, accepted and agreed to be bound by these Terms without limitation, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these terms carefully before accessing or using our website. By accessing or using any part of the site or ordering from www.getinphase.com, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.   LIMITATION OF LIABILITY In no case shall InPhase, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, costs of delays, liquidated damages, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the website or any products procured from www.getinphase.com, or for any other claim related in any way to your use of the website or any product, including, but not limited to, any errors or omissions, or any loss or damage of any kind incurred as a result of the use of the website or any content (or product) posted, transmitted, or otherwise made available via the website, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.   WEBSITE AND CONTENT OWNERSHIP All of the content presented or displayed on this Website, including, but not restricted to, text, graphics, photographs, images, moving images, sound, illustrations and software (“Content”), is owned by Inphase Inc., its licensors and its content providers. All products are copyrighted or trademarked by their respective manufacturers. Every aspect of this site and its Content is protected by trade dress, copyright, moral rights, trademark and other laws pertaining to intellectual property rights. No piece or aspect of this Website or its Content may be duplicated or retransmitted via any means, and this Website, its Content and all related rights shall remain the exclusive property of Inphase Inc. or its licensors or content providers unless otherwise explicitly agreed upon. You shall indemnify Inphase Inc., its licensors and content providers against any losses, expenses, costs or damages incurred by any of them resulting from your breach of these Terms, including your unauthorized use of the Content and related rights. “www.getinphase.com” and its logo are trademarks of Inphase Inc.   ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION We strive never to make errors of any kind, especially pricing. If we make an error in pricing, we will notify you of the correct price. We make no representations or warranties as to the Content’s accuracy, correctness or reliability. Manufacturers may make changes to the appearance or performance of their products. We attempt to provide accurate pictures and technical details of products, but are not responsible for minor variations in appearance or performance. In some cases, we knowingly supply pictures of several colors of a product that may not include a color offered for sale because we do not have a picture of that color. The color and contrast of pictures varies by monitor and by printer. Further, we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.   PRICES Prices shown do not include shipping or sales tax. Prices are subject to change without notice. We reserve the right to discontinue products or services without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the website.   PRODUCTS AND AVAILABILITY We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.   ACCOUNTS We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Privacy Policy Last updated: This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. This Privacy Policy has been created with the help of the TermsFeed Privacy Policy Generator. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.   Interpretation and Definitions Interpretation The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.   Definitions For the purposes of this Privacy Policy: Account means a unique account created for You to access our Service or parts of our Service. Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority. Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California. CCPA and/or CPRA refers to the California Consumer Privacy Act (the “CCPA”) as amended by the California Privacy Rights Act of 2020 (the “CPRA”). Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Get In Phase, 27811 Avenue Hopkins Unit 2 Valencia, Ca 91355.For the purposes of the GDPR, the Company is the Data Controller. Consumer, means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose. Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. Country refers to: California, United States Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data. Device means any device that can access the Service such as a computer, a cell phone or a digital tablet. Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites. GDPR refers to EU General Data Protection Regulation. Personal Data is any information that relates to an identified or identifiable individual.For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.For the purposes of the CCPA/CPRA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You. Service refers to the Website. Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.For the purposes of the GDPR, Service Providers are considered Data Processors. Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). Website refers to , accessible from You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.   Collecting and Using Your Personal Data Types of Data Collected Personal Data While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Usage Data   Usage Data Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.   Tracking Technologies and Cookies We use Cookies and similar tracking technologies to track the activity on Our Service